Versand

Shipping Policy

At SIMURG WATCH, we offer worldwide shipping on all watches.

Order Processing

Orders are processed within 1–3 business days after payment confirmation.

Please note that processing times may be longer during holidays, high-demand periods or due to circumstances outside our control.

Shipping Times

Delivery times vary depending on your country, destination, local carrier and customs processing.

Estimated delivery times are provided for general guidance only and are not guaranteed.

Tracking Information

Once your order has been shipped, tracking information will be sent to the email address used at checkout, when available.

Please allow some time for tracking updates to appear after the package has been handed over to the carrier.

Shipping Costs

We currently offer free worldwide shipping on all watches.

If any additional shipping option or upgraded delivery method is offered at checkout, the cost will be displayed before payment.

Customs, Duties and Taxes

Customs fees, import duties, VAT or local taxes may apply depending on your country.

These charges are the responsibility of the customer when applicable and are not controlled by SIMURG WATCH.

SIMURG WATCH is not responsible for delays caused by customs, local postal services or carrier issues.

Incorrect Shipping Information

Please make sure your shipping address is complete and accurate before placing your order.

SIMURG WATCH is not responsible for delays, failed deliveries or lost packages caused by incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Packages

If your package is significantly delayed, please contact us so we can help review the tracking information.

Once an order has been handed over to the carrier, delivery times may be affected by factors outside our control.

Damaged Packages

If your order arrives damaged, please contact us as soon as possible with your order number and clear photos of the package and item.

We will review the case and assist you according to our Return & Refund Policy.

Contact

For questions about shipping or your order, please contact us through our Contact page or by email:

simurgwatch@gmail.com